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  1. Home
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  3. Erika Balbuena
Erika Balbuena

Erika Balbuena


Head of Strategic Initiatives, Twilio.org

Erika is the Head of Strategic Initiatives at Twilio.org, where she works across departments to increase the company’s social impact. With a vision of sending A Billion Messages For Good, Twilio.org fuels communications that unlock hope, power and freedom. Erika is responsible for programs that unleash the power of developers to code a better world and aligning strategic philanthropy with the needs of nonprofit customers.

She is a co-founder of Twomen (Twilio’s women-identified Employee Resource Group), which partners with local CBOs to help support women and underrepresented minorities advance in STEM and here at Twilio. Erika served as the Co-Chair of the board for Real Options for City Kids SF for the past 3 years. Prior to Twilio, she sharpened her community management skills at TaskRabbit and consulted for large and small nonprofits, including The Campaign for UCSF Medical Center. Erika is a proud San Francisco native, foodie and outdoor lover.

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